leave comment
Anonymous
lottiehen 26 Apr 2019
The first thing I seen when I looked at the casino was they were offering new players 10 free no deposit required. Anyway I was doing OK nothing special though with such a small amount of games but I thought I would contact Live Help to see if there was a max cash out from the free bonus money and to see if you had to make a deposit. Why bother giving out free money without depositing if you are just going to moan and grumble about it and not expect players to want to cash out if they win off it. I havent even bothered playing the rest of my money n my account and I dont even know if its still there, but I strongly advise anyone thinking of depositing here to stay well clear!
None 26 Apr 2019
I inquired about this with casino support, who told me that they do use electronic methods but they had not been able to verify me by that means which makes no sense at all considering I had no such issues at any of the other big name Playtechs I frequent like Corals and Paddy Power. You could argue they need to accept it if they wish to gamble on-line but I'm sure they would be much less reluctant once they know they can trust the casino which is why the standard rule now here in the UK is to verify electronically in the first instance and only request documents when the player reaches a certainly amount in withdrawals.
wsharples1 26 Apr 2019
I only cashed out the once after seeing this, but the total time to Skrill was 5 days - completely unacceptable for a UK only casino! I'm not sure if they serve a large number of casinos because their knowledge of this casinos own bonus terms and conditions was poor in my experience, and their knowledge of their own games non existent.
skegness 26 Apr 2019
I had a friend who won 5000 from super casino and had real difficulty confirming his identity with them the process took so long, his urge to play again took him down to 2000 pound as he was waiting for so long.
Troy M. 26 Apr 2019
If there is any malfunction or other error, interruption or failure in Our equipment which affects the operation of any of the games on the Service(s), all bets and/or wagers made by You in respect of the affected game(s) shall be void and We shall return them to You, and no payouts will be made. If there is any malfunction or other error, interruption or failure in Our equipment which affects the operation of any of the games on the Service(s), all bets and/or wagers made by You in respect of the affected game(s) shall be void and We shall return them to You, and no payouts will be made. The fault i am talking about is the fact that i would not allow me to insure my bet when the dealer showed an ACE as the first card. "If insurance is available, it will be clearly indicated on the surface of the Blackjack table, stating the payout rate according to the House Rules, such as Insurance Pays 2-to-1. Insurance was indicated on the table at paying 2-1 so all games where void as this was not offered. It clearly shows on the game insurance pays 2-1 even if i do not want to use this i should always be given the chance.