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Every online casino you play in will have its own designated manager, and what many players do not know is that they can request to speak to the casino manager at any time. Regardless of this you can indeed request to speak directly with the online casino manager. Requesting to speak to a casino manager is relatively easy, providing the online casino has live chat. When you use the live chat facility, whether it be for some general enquiry or because of a problem, you will usually just go through a customer support agent. You can carry out the discussions with the customer support agent and, if you are not satisfied with their response, you can then request to speak to the casino manager on shift. Whichever of these you decide to do, the customer support agent should then see if the casino manager is available to speak to you. If there has been a problem that you have just discussed with the customer support agent, the casino manager may need to take a few minutes to catch up on the discussion in order to save you having to repeat everything. You can request to speak to a casino manager for a number of different things. However, regardless of how much you bet, you can always request to speak to a casino matter regarding bonus matters. If you are having problems, sometimes speaking to a casino manager may also help to speed things out, so don’t ever be afraid to ask for a casino manager. Email the casino requesting to speak to a manager and then take it from there. As a young casino, it might have had several issues in the past when the live chat support system hasnt always been at its finest.
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